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KYC and Privacy Policy 

At betr9.com, one of our main priorities is the privacy of our clients. This Privacy Policy document contains types of information that are collected and processed by betr9.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, kindly contact us by email at suporte@betr9.com.

This Privacy Policy applies to our data processing activities and is valid for all our clients with regards to the information that they shared with betr9.com. This policy is applicable to any information collected both online and offline.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point where we ask you to provide your personal information.

If you contact betr9.com directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as your name, company name, address, email address, and telephone number.

How do we use your information?

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.

Site Cookies and Web Beacons

Like any other website, the betr9.com website uses 'cookies'. These cookies are used to store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third-Party Privacy Policies

betr9.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user 
is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another priority of betr9.com is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

betr9.com does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.